{"id":14921,"date":"2024-12-20T11:07:59","date_gmt":"2024-12-20T10:07:59","guid":{"rendered":"https:\/\/drugi-krog.si\/pogoji-poslovanja\/"},"modified":"2025-01-14T17:14:29","modified_gmt":"2025-01-14T16:14:29","slug":"pogoji-poslovanja","status":"publish","type":"page","link":"https:\/\/drugi-krog.si\/en\/pogoji-poslovanja\/","title":{"rendered":"Pogoji poslovanja"},"content":{"rendered":"<section data-bb-version=\"5.2.5\" id=\"servis\" class=\"bt_bb_section bt_bb_layout_wide bt_bb_vertical_align_top bt_bb_top_spacing_large bt_bb_bottom_spacing_medium\"  data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><div class=\"bt_bb_background_image_holder_wrapper\"><div class=\"bt_bb_background_image_holder btLazyLoadBackground bt_bb_parallax\"  data-background_image_src=\"https:\/\/drugi-krog.si\/wp-content\/uploads\/2021\/05\/background_04_01.jpg\" data-parallax=\"0.6\" data-parallax-offset=\"0\" data-parallax-zoom-start=\"1\" data-parallax-zoom-end=\"1\" data-parallax-blur-start=\"0\" data-parallax-blur-end=\"0\" data-parallax-opacity-start=\"1\" data-parallax-opacity-end=\"1\" style=\" background-image: url(&#039;https:\/\/drugi-krog.si\/wp-content\/plugins\/bold-page-builder\/img\/blank.gif&#039;);\"><\/div><\/div><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row bt_bb_row_width_boxed_1200 bt_bb_row_width_boxed  bt_bb_column_gap_0\" style=\"; --column-gap:0px;\" data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.2.5\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div  class=\"bt_bb_text\" ><\/p>\n<p><strong>Terms and Conditions of Business<\/strong><\/p>\n<p>The general terms and conditions of the online store <strong><a href=\"https:\/\/drugi-krog.si\" target=\"_new\">https:\/\/drugi-krog.si<\/a><\/strong> define the conditions of purchase and sale of products conducted by the company <strong>Drugi krog, Alen Haber s.p.<\/strong> The general terms and conditions of the online store <strong><a href=\"https:\/\/drugi-krog.si\" target=\"_new\">https:\/\/drugi-krog.si<\/a><\/strong> (hereinafter referred to as the online store) are compiled in accordance with the Consumer Protection Act and international e-commerce codes.<\/p>\n<p>The online store serves as an information system intended for the presentation and sale of products to users. It is operated by the company <strong>Drugi krog, Alen Haber s.p.<\/strong> (hereinafter referred to as the provider). A user is any person who utilizes the system, i.e., a customer of the online store.<\/p>\n<p>The provider and the customer regulate their mutual obligations related to purchases through the online store using these general terms and conditions. Each user of the online store service is provided with a username and password, which are private and only known to the user, delivered via email. The user is obligated to ensure that only they, or an authorized individual acting on their behalf, use their credentials.<\/p>\n<p>These terms and conditions cover the operation of the online store, the rights of the customer, and the business relationship between the provider and the customer.<\/p>\n<h3><strong>Provider Information<\/strong><\/h3>\n<p><strong>Name:<\/strong> Drugi krog, Alen Haber s.p.<br \/><strong>Address:<\/strong> \u0160kocjan 40c, 6000 Koper \u2013 Capodistria<br \/><strong>Email:<\/strong> <a>servis@drugi-krog.si<\/a><br \/><strong>VAT ID Number:<\/strong> 22350489<br \/><strong>Bank Details:<\/strong> SI56 0700 0000 3895319<\/p>\n<hr \/>\n<h3><strong>Payment Method<\/strong><\/h3>\n<ul>\n<li><strong>Prepayment:<\/strong> The availability of the product will be verified, and a proforma invoice will be sent to your email with all the necessary details. Once payment is received in the provider&#8217;s account, the goods will be dispatched to the delivery address.<\/li>\n<\/ul>\n<p>All ordered products remain the property of the provider until full payment is received, even if the goods have already been delivered to the customer. In case of non-payment or incomplete payment, the provider reserves the right to request the return of the product in perfect condition.<\/p>\n<p>The provider issues an invoice on a durable medium (paper), which serves as valid proof for claims or servicing.<\/p>\n<hr \/>\n<h3><strong>Prices in the Online Store<\/strong><\/h3>\n<ul>\n<li>All prices are in EUR and include VAT.<\/li>\n<li>The provider reserves the right to change prices unless otherwise specified (e.g., promotions and special discounts).<\/li>\n<li>Prices are valid at the time of order placement and remain so until cancellation.<\/li>\n<li>The prices apply to the specified payment methods and conditions listed above.<\/li>\n<li>Prices listed are valid only for purchases made in the online store and may differ from retail prices.<\/li>\n<\/ul>\n<p>While the provider makes every effort to ensure accurate and up-to-date pricing, errors may occur. In such cases, or if the price changes during order processing, the provider will notify the customer and offer a solution to mutual satisfaction, including the right to cancel the purchase.<\/p>\n<hr \/>\n<h3><strong>Right of Withdrawal and Return of Goods<\/strong><\/h3>\n<ul>\n<li>Customers have the right to withdraw from the contract within <strong>15 days<\/strong> of product delivery by sending written notice to <strong><a>servis@drugi-krog.si<\/a>.<\/strong><\/li>\n<li>The goods must be returned within <strong>15 days<\/strong> of the written notice, with the customer covering the return costs.<\/li>\n<li>Products must be unused, undamaged, and in their original packaging, with a copy of the invoice included.<\/li>\n<li>The provider will refund the full purchase amount as soon as possible, and no later than <strong>15 days<\/strong> after receiving the withdrawal notice and returned product.<\/li>\n<\/ul>\n<p><strong>Return Address:<\/strong><br \/>Drugi krog, Alen Haber s.p.<br \/>\u0160kocjan 40C<br \/>6000 Koper \u2013 Capodistria<\/p>\n<hr \/>\n<h3><strong>Warranty<\/strong><\/h3>\n<ul>\n<li>All products sold in the online store come with a warranty provided by the manufacturer or importer, if applicable and required by law.<\/li>\n<li>The warranty can be claimed with a copy of the invoice and the warranty card.<\/li>\n<li>Warranty does not apply to consumables, batteries, etc.<\/li>\n<li>Warranty becomes void in cases such as:\n<ul>\n<li>Non-compliance with usage instructions.<\/li>\n<li>Repairs by unauthorized persons.<\/li>\n<li>Use of non-original parts.<\/li>\n<li>Negligent handling or damage caused by misuse.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Delivery Times<\/strong><\/h3>\n<ul>\n<li>Orders are shipped via postal services, with delivery times depending on product availability:\n<ul>\n<li>In-stock items: dispatched within <strong>2 working days<\/strong> after payment receipt.<\/li>\n<li>Out-of-stock items: the customer will be notified within <strong>1 working day.<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Privacy Policy<\/strong><\/h3>\n<ul>\n<li>The provider adheres to data protection laws and uses customer information solely for communication, invoicing, and order fulfillment.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Complaints and Disputes<\/strong><\/h3>\n<ul>\n<li>Complaints can be sent to <strong><a>servis@drugi-krog.si<\/a><\/strong> or mailed to:<br \/>Drugi krog, Alen Haber s.p.<br \/>\u0160kocjan 40C<br \/>6000 Koper \u2013 Capodistria<\/li>\n<\/ul>\n<p>The provider will confirm receipt of the complaint within <strong>5 working days<\/strong>, inform the customer about the resolution process, and strive for amicable solutions.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_row bt_bb_row_width_boxed_1200 bt_bb_row_width_boxed \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-14921","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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